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Warming homes throughout Kent for over 100 years

Call us on: 01795 843388
Email us on: edmedltd@edmedcoal.co.uk

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Frequently Asked Questions

What geographical area do you cover?
Do you offer free site surveys?
What is meant by ‘stove output’?
What is the difference between wood-burning and multi-fuel stoves?
Should I choose a cast iron stove or a steel stove?
What type of chimney or flue system do I need?
What is HETAS?
What is meant by ‘cleanburn’?
What is meant by ‘airwash’?
Can I install a wood-burning appliance in a Smoke Control Area?
How regularly should my chimney be swept?
Do I need a bird guard or cowl?

Hot Tub FAQ


How do I clean my wooden hot tub?
Are wooden hot tubs difficult to keep clean?
How long will my wooden hot tubs last?
Do wooden hot tubs leak?
How long do I have to wait for the water to get up to temperature?
Do they make much noise?
Will there be a lot of smoke?
Can I burn any type of wood or other solid fuels on the fire?
How much wood will it burn in a session?
Will I need to clean out the boiler frequently?
What should I do with the ash?
Will the hot tub wood fade over time?

How do I clean my wooden hot tub?

Keeping your hot tub clean is very easy. Natural cleaning products are recommended. First add a mild disinfectant to the hot tub and leave it for up to an hour. Begin to drain the water from the tub. While the tub is wet scrub it using a sponge or a soft bristled brush. Always make sure you rinse the hot tub thoroughly before refilling.

Are wooden hot tubs difficult to keep clean?

Not at all. Unless you really neglect your tub it will last for years with minimal effort. Wood naturally releases a gentle antiseptic that will help to protect your product.

How long will my wooden hot tubs last?

Look after your product as directed and it will last a very long time. Our tubs are made from spruce (average life 10 years) or larch (average life 20+ years) high quality woods known for their longevity. There are a few things you can do to help prolong the life of your tub. For instance we recommend a coat of protective oil on at least an annual basis.

Do wooden hot tubs leak?

Many of our customers ask this question. Yes, it is quite likely you will experience some leakage from a brand new tub. But given time the water will cause the wood to expand and this will close all the joints resulting in a watertight finish. Spruce can take 3-5days to swell up and seal up and larch can even take over a week. It is recommended to start filling up the tub with water once the delivery of the tub is accepted to avoid wood shrinkage (especially in summer).

How long do I have to wait for the water to get up to temperature?

This varies depending on the size of the hot tub, the air temperature and how good the firewood is that you use. Generally they take between 2.5 and 3.5 hours to heat up.

Do they make much noise?

Hot tubs are blissfully quiet. The only noise you will hear is the gentle crackling from the burning logs and perhaps the occasional light roar from the flame in the flue. Many people find these sounds relaxing and they add to the calming experience.

Will there be a lot of smoke?

To begin with there will be some smoke. Using dry wood is the best way to minimise the amount of smoke produced. When the wood gets up to temperature there will be less smoke. However the smell from the firewood is cosy and inviting and, again adds to the whole experience.

Can I burn any type of wood or other solid fuels on the fire?

Do not be tempted to burn anything other than wood, and it is really important you only ever use dry wood. This will give you the best results, is far more efficient and better for the environment. Never use other solid fuels or wood that is wet.

How much wood will it burn in a session?

To heat your tub and to retain the temperature while you bathe will use about two bags of dry wood. If you cover the tub after using it at night it will still be warm enough to use the following morning. This is possible because the water is well insulated by the wooden tub and wood-burners burn very efficiently.

Will I need to clean out the boiler frequently?

There is no need to completely clean out the boiler. The wood will continue to burn perfectly well as long as there is room for air to circulate. Before cleaning always make sure the embers have completely gone out first, and invest in a long-handled shovel for safety.

What should I do with the ash?

You can dispose of your ashes safely in the bin once they are completely cold. Alternatively, ash can be used as compost on your garden. You can simply mix it into the soil or add it to your composting bin.

Will the hot tub wood fade over time?

The appearance of the wood will change naturally with age. To preserve the colour of your tub use an oils such as Danish Oil or any other wood pretector on the exterior of your tub. Wooden lid can be treated from both sides.